These Terms and Conditions set out how you use parallel-wh.com and the services provided through it. By accessing or placing an order on the website, you agree to follow these terms

  1. General Information

1.1 Company Details
Shanhua Trading Co., Limited
Company Registration Number 78686991
ROOM 162 8/F ETON TOWER 8 HYSAN AVENUE Causeway Bay Hong Kong
Email support@parallelwh.com

1.2 Applicable Laws
These Terms are prepared with reference to general consumer protection standards and applicable international e commerce practices. Where required, local consumer laws in your country will apply

  1. Eligibility

2.1 Use of this website is limited to individuals who are at least 18 years old or the legal age in their jurisdiction
2.2 By using the website, you confirm that you meet these requirements

  1. Account

3.1 Certain features may require account registration
3.2 You are responsible for keeping your account details secure
3.3 Accounts may be suspended or terminated if misuse, fraud, or violation of these Terms is detected

  1. Products and Availability

4.1 Product descriptions and images are presented as accurately as possible, although slight variations may occur due to lighting or display differences
4.2 All products are subject to availability and may be updated or discontinued without prior notice

  1. Pricing and Payment

5.1 Prices are listed in USD unless otherwise stated
5.2 Payments can be made through the methods shown at checkout, including major cards and supported payment providers
5.3 All payments are processed through secure and compliant payment systems

  1. Shipping and Delivery

6.1 Shipping fees and delivery timelines are outlined in the Shipping Policy
6.2 Delivery times are estimates and may vary depending on logistics and external factors
6.3 Customers are responsible for providing accurate shipping information

  1. Returns and Refunds

7.1 Returns and refunds are handled according to the Refund and Returns Policy
7.2 Items must meet the stated conditions in that policy to be eligible

  1. Use of Website

8.1 The website must not be used for unlawful or harmful activities
8.2 Actions that may disrupt the website or affect other users are not allowed
8.3 Providing false or misleading information is not permitted
8.4 Access may be restricted or terminated if these conditions are not followed

  1. Intellectual Property

9.1 All content on the website, including images, text, and branding, belongs to ParallelWH or its licensors
9.2 Content may not be copied, distributed, or used without permission

  1. Privacy

10.1 Personal information is handled in accordance with the Privacy Policy
10.2 Data is managed in line with standard data protection practices and applicable regulations

  1. Limitation of Liability

11.1 Liability for any claim relating to the use of the website or products is limited to the amount paid for the order
11.2 Indirect or consequential losses are not covered to the extent permitted by law

  1. Indemnity

12.1 You agree to take responsibility for any claims, losses, or damages arising from misuse of the website or breach of these Terms

  1. Governing Law

13.1 These Terms are governed by the laws of Hong Kong
13.2 Any disputes will be handled under the relevant courts of Hong Kong, unless otherwise required by applicable consumer protection laws in your jurisdiction

  1. Updates to Terms

14.1 These Terms may be updated from time to time
14.2 Continued use of the website after updates indicates acceptance of the revised Terms

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